Reviving Orchard Road

THIS WEEK'S TOPIC: Should Orchard Road become totally and permanently vehicle-free? How else might Singapore bring the buzz back to its premier shopping belt - and more broadly to the retail industry?

Haran S Pranatharthi Head of Business SAP Hybris (SEA)

MAKING Orchard Road car-free could attract more crowds but this may not push them into the surrounding malls unless retailers make an effort to cultivate a unique appeal and delight consumers. What's more promising for the industry is if retailers adopt an omnichannel strategy, especially since consumers are increasingly demanding "click-and-collect" services.