Employee at telehealth firm WhiteCoat suspected of falsifying genetic test reports for Vietnam client

[HANOI] Singapore digital healthcare provider WhiteCoat Global has acknowledged an “isolated case” of employee misconduct, through which allegedly falsified genetic screening reports were sent to a corporate client in Vietnam.

Two sources said that 300 fraudulent test reports were issued to the client’s employees, who used the services of WhiteCoat and its third-party vendor to detect hereditary genetic mutations that put them at higher risk of cancer.

The staff member who was handling the service package with the client engaged an unauthorised external service provider, without WhiteCoat’s knowledge, to deliver these test results to the client.