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Indonesians shun cash as QR code payments now the norm

Rate of QR payments in South-east Asia’s largest economy has tripled nearly every year since this service was launched in 2019

    • By end-2023, travellers visiting Indonesia from Singapore can use their smartphones to make QR code payments from their Nets-linked bank accounts.
    • By end-2023, travellers visiting Indonesia from Singapore can use their smartphones to make QR code payments from their Nets-linked bank accounts. PHOTO: NETS
    Published Mon, Jul 17, 2023 · 05:00 AM

    [JAKARTA] Santy Caesar, a 32-year-old from Jakarta, was out shopping during a vacation in Bangkok earlier this year when she realised her credit card was blocked due to the bank detecting an unusual purchase pattern.

    As she hunted for other payment options, she noticed that many shops in the Thai capital accepted quick response (QR) code payments via an app that she managed to link to her local bank account.

    Buoyed by the ease of going cashless when overseas, she is also going to rely on QR payments for her next trip – to Singapore next March for the Taylor Swift concert.

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