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AI saves clinicians time but most lack training, survey finds

50% of respondents say the tech increases their capacity to attend to patients

Published Tue, Jun 9, 2026 · 07:11 PM
    • Nurses and doctors said AI helped them become more precise and careful, better keep up with research and clinical developments, and think through cases in detail.
    • Nurses and doctors said AI helped them become more precise and careful, better keep up with research and clinical developments, and think through cases in detail. PHOTO: PIXABAY

    ARTIFICIAL intelligence is saving clinicians time, but the majority of healthcare professionals say training in the technology is inadequate, inconsistent or unavailable, a global survey by Philips showed on Tuesday (Jun 9).

    The study, Philips Future Health Index, was carried out through two quantitative surveys, one with 2,011 healthcare professionals and another with 20,085 patients in 10 countries.

    Most AI use cases for healthcare professionals include discussing work-related ideas with the tech as a “buddy”, transcribing clinical notes or scheduling patient appointments.

    On the clinical side, AI can warn about dangerous drug combinations, suggest diagnoses based on symptoms or assist in the analysis of X-rays or scans.

    Of all surveyed professionals, 46 per cent reported annual time savings of at least 132 hours on average, while 50 per cent said AI had increased their capacity to attend to patients.

    Nurses and doctors said AI helped them become more precise and careful, better keep up with research and clinical developments, and think through cases in detail.

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    However, the use of AI has outpaced adoption by organisations, with 64 per cent of clinicians turning to their personal AI tools when workplace options do not meet their needs.

    Philips’ chief innovation officer Shez Partovi told Reuters: “The organisations aren’t moving fast enough to provide the tools and the training.”

    70 per cent of healthcare professionals said that training for AI-enabled tools was unavailable, limited or inconsistent at their organisations.

    “Expanding structured, role-specific training will help clinicians develop the digital skills and clinical judgment needed to work effectively with AI,” the report said.

    Almost all professionals, 90 per cent, said it was essential to keep a human in the loop as AI advances. 86 per cent said all AI outputs required human oversight. REUTERS

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