The Business Times
business-time-50
Global Enterprise logo
BROUGHT TO YOU BYUOB logo
THE LEADERSHIP PLAYBOOK

From intern to C-suite: JPMorgan’s Teresa Heitsenrether on building a fully AI-powered ‘megabank’

There are plans to more than double the company’s data and AI talent in the Asia-Pacific region, with ‘meaningful addition’ in Singapore

Summarise
google-preferred-sourceAdd BT as a preferred source
Lee U-Wen

Lee U-Wen

Published Mon, Apr 13, 2026 · 12:00 PM
阅读简体中文版 (beta)
    • Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships."
    • Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships." PHOTO: JPMORGAN CHASE

    The strategies and stories that shape today’s leaders

    [SINGAPORE] When Teresa Heitsenrether graduated from university in the mid-1980s with plans to further her studies, it was her father who advised her to take up a summer internship at JPMorgan Chase – then known as Morgan Guaranty Trust Company – and to give it a year before deciding what to do next.

    She never did go back to school. Instead, she enjoyed her stint so much that she joined on a full-time basis.

    Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.

    The Leadership PlaybookJPMorgan ChaseArtificial IntelligenceTechnologyBanksData analytics

    Copyright SPH Media. All rights reserved.

    Reuse this contentFeedback

    TRENDING NOW

    Why is Apac poised to become such a significant market for aviation?

    Asia-Pacific aviation: is up really the only way?

    Russian President Vladimir Putin (right) meeting Myanmar President Min Aung Hlaing (left) at the Grand Kremlin Palace in Moscow on Aug 18.

    Russia’s ‘pivot to Asia’ takes a turn as it prioritises ties with isolated regimes over bigger economies

    Professional oversight can help investors avoid emotion-led decisions, shares Chew Mun Yew, managing director and head of UOB Private Bank.

    Why disciplined stewardship matters when managing wealth in uncertain markets

    The programme aims to equip accountancy and corporate finance workers with practical skills to use AI effectively and responsibly.

    More than 15,000 sign up for national accounting body’s AI programme in two months

    Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
    Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
    View More