The Business Times
business-time-50
Global Enterprise logo
BROUGHT TO YOU BYUOB logo
THE LEADERSHIP PLAYBOOK

From intern to C-suite: JPMorgan’s Teresa Heitsenrether on building a fully AI-powered ‘megabank’

There are plans to more than double the company’s data and AI talent in the Asia-Pacific region, with ‘meaningful addition’ in Singapore

Summarise
google-preferred-sourceAdd BT as a preferred source
Lee U-Wen

Lee U-Wen

Published Mon, Apr 13, 2026 · 12:00 PM
阅读简体中文版 (beta)
    • Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships."
    • Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships." PHOTO: JPMORGAN CHASE

    The strategies and stories that shape today’s leaders

    [SINGAPORE] When Teresa Heitsenrether graduated from university in the mid-1980s with plans to further her studies, it was her father who advised her to take up a summer internship at JPMorgan Chase – then known as Morgan Guaranty Trust Company – and to give it a year before deciding what to do next.

    She never did go back to school. Instead, she enjoyed her stint so much that she joined on a full-time basis.

    Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.

    The Leadership PlaybookJPMorgan ChaseArtificial IntelligenceTechnologyBanksData analytics

    Copyright SPH Media. All rights reserved.

    Reuse this contentFeedback

    TRENDING NOW

    Eugene Lai (left) says that he was sharing a view with Tan Chian Khong that the board needed a refresh and that it was not an explicit direction to resign.

    CSE Global independent director quits after clashes with chairman Eugene Lai over board refresh

    Allowing some older malls to evolve organically could help Orchard Road retain diversity, says one observer.

    Room for more offices, homes and green spaces to make Orchard Road more vibrant

    Siranudh Scott had caused an internet sensation with a video accusing his brother of allegedly abusing him during his childhood years.

    ‘I felt like dying’: Thai Singha beer scion speaks up after disclosure of alleged sexual abuse

    The amendments "aim to protect the competitive process of takeover and merger transactions", says SIC.

    MAS revises takeover and merger code to enhance competition and disclosures

    Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
    Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
    View More