New academy to help hospital workers tackle future redundancy

Singapore

IN the next three to five years, when medical records in Singapore are expected to be fully digitised, the 600 public healthcare workers who manage this paperwork may find that their jobs have become obsolete.

Similarly, the 4,000 patient service associates in the local public healthcare workforce, who handle patient registration and payments, may find their roles being taken over by self-registration machines and payment kiosks.