New fronts for mediation as preferred form of dispute resolution amid Covid-19
Singapore International Mediation Centre rolls out new protocol - including online sessions - as business confidence takes beating in changed climate
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Kelly Ng
Singapore
A FAILED joint venture, strained communication and both parties - an American and a Korean - at loggerheads on how to move on.
This was the tense situation senior counsel George Lim was in as a mediator several years ago. To ease the tension, he called for a break, with tea served from a teapot he picked up just a day before the mediation session in Seoul.
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