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Engage workforce, reassert trust in firm's leadership

Leaders need to understand how employees are responding to the Covid-19 crisis and act to ensure the cultural continuity of their organisation is not compromised.

In times of crisis, the impact of every communication multiplies exponentially. Leadership demands clear, unequivocal language that leaves no room for adapted interpretation. There is no room for ambiguity.

THE shock is palpable. A global, collective anxiety that, for the most part, has left billions of people stunned, disorientated and struggling to make sense of what's happening around them.

It is in such times of national and global crisis that we instinctively look to governments for...

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