Notes on leadership in these Covid-19 times

Prudential's new CEO, who had barely warmed his seat when Singapore's circuit breaker started, is a firm believer in empathy and communication

Kelly Ng

Published Thu, May 28, 2020 · 09:50 PM

Covid-19

Singapore

HE HAD barely taken over the reins as Prudential's chief executive when Singapore heightened its alert level for the Covid-19 outbreak. Anticipating safe-distancing measures to be further tightened, Dennis Tan accelerated his face-to-face meetings with agency partners and staff departments.

When Singapore implemented its partial lockdown, under which non-essential activities outside the home were suspended, he transformed his home into a "mini recording studio". He acquired light stands and tripods with the help of his colleagues, and roped in his daughters to help with artistic direction.

Mr Tan, who joined Prudential in Feb…