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At New York immigration museum, guides cope with hostile remarks

Tenement Museum's management has put in place a new compulsory training programme to help them address negative comments

Where guides used to have to prod visitors towards drawing parallels between past and present, today's visitors need no encouragement, said Ms Bader.

New York

A NEW York City history museum that celebrates immigration to the United States is giving its guides new training to help them deal with an increase in hostile remarks among visitors about immigrants.

New York's Tenement Museum has long organised tours for small groups...

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