At New York immigration museum, guides cope with hostile remarks
Tenement Museum's management has put in place a new compulsory training programme to help them address negative comments
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New York
A NEW York City history museum that celebrates immigration to the United States is giving its guides new training to help them deal with an increase in hostile remarks among visitors about immigrants.
New York's Tenement Museum has long organised tours for small groups with the stated mission of enhancing the public's appreciation for the role immigration plays in shaping the United States' national identity.
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