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Tokyo's 'Imperial' tradition should be exported to the rest of the world

Preserving the more genteel traditions of yesteryear in luxury hotels ensures that no one has to suffer offensive behaviour

Nothing offends the eye or the ear in the entrance lobby of the Imperial in the way that milling hordes of noisy tourists or brash businessmen do nowadays in many of Asia’s “luxury” hotels.


TOKYO'S Imperial Hotel has been ranked the "highest luxury-class hotel in Japan" in a recent survey. But anyone who knows the 126-year-old Grand Dame of the Tokyo hotel scene may think that it has more to offer by way of lessons to the hotel industry in general than simply luxury....

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