Robots pick up slack as wages go up
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Washington
CROWDED. That's how Ed Rensi remembers what life was like working at McDonald's back in 1966. There were about double the number of people working in the store - 70 or 80, as opposed to the 30 or 40 today - because preparing the food just took a lot more doing.
"When I first started at McDonald's making 85 cents an hour, everything we made was by hand," Mr Rensi said - from cutting the shortcakes to stirring syrups into the milk for shakes. Over the years, though, ingredients started to arrive packaged and pre-mixed, ready to be heated up, bagged and handed out of the window.
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