Worker who'd never quit, or be fired
Some firms use algorithms to forecast when an employee will want to leave
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New York
TURNOVER at one of Adventist Health-Care's hospitals, in Maryland, was higher than the market average, costing the group money and, if the research is right, possibly threatening the quality of care. The hospital had recruited well-trained people with all the right credentials and promptly lost the ones who just didn't click.
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