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Gaining from sustainability

More than just going green, being sustainable encompasses social and economic aspects that affect an SME's stakeholders and the wider community in which it operates

"The journey can be progressive as not all aspects need to be taken care of all at once. Start small, start well, and in no time, the company will be on the journey in the right direction." - Associate Professor Lawrence Loh, director, Centre for Governance, Institutions and Organisations, NUS Business School.

GAINS: Andrew Kwan from Commonwealth Capital says that there are potential business benefits to sustainability, such as brand equity and recognition.


SUSTAINABILITY can be a dirty word for some small and medium-sized enterprises (SMEs). To them, it is a necessary evil that is part and parcel of getting the required eco certifications and licences for their business to operate. But for many, their understanding of sustainability is rudimentary at best. Many associate it with going green, but it is much more than that. It encompasses social and economic aspects that tend to get missed out along the way.

SMEs that view sustainability as a matter of compliance and costs miss out on the benefits that can be reaped, say experts. Also, the concept of business sustainability has evolved over the years, observers tell The SME Magazine.

At the start, businesses tended to focus on environmental issues such as pollution - and rightly so, says Lawrence Loh, director, Centre for Governance, Institutions and Organisations, NUS Business School. This has taken a turn towards a broader notion of climate change.

"In recent times, two other aspects have taken centre stage too - social and governance," he adds. The social domain covers issues related to stakeholders such as customers, suppliers, employees and the wider community, he explains. Governance, on the other hand, involves proper accountability and disclosure in core areas of corporate processes such as the board leadership.

"So what we are seeing is now a total notion of sustainability that relates to the triple areas of environmental, social and governance - the so-called ESG," adds Associate Prof Loh.

ESG is known as a set of criteria or standards that socially conscious investors use to screen investments in businesses. This helps to determine the future performance of companies by measuring both risk and returns.

For many SMEs, however, their notion of sustainability has not quite reached that level of sophistication compared to some global multinational corporations (MNCs). "Most SMEs in Singapore are usually a part of the supply chain in large organisations and MNCs," explains Mohit Grover, sustainability leader, Deloitte Southeast Asia. As a result, the SMEs regard sustainability as fulfilling specific requirements by MNCs in order to secure jobs as suppliers.

Today, he notes, SMEs have gradually moved beyond viewing sustainability as solely a form of compliance. "Based on our interactions with SMEs, they associate corporate social responsibility (CSR) with sustainability. Their CSR programmes focus on social aspects such as philanthropy, volunteering activities, and community engagement programmes," he says.

Like other industry watchers, Mr Grover emphasises that sustainability is a balance. "To achieve this balance, organisations need to understand what aspects are material to them as different industries would have specific focuses," he says.


Many of the SMEs that Mr Grover has interacted with usually spend the bulk of their time addressing daily operational challenges. Their immediate challenge is to keep the business afloat, and they generally have a short-term approach in managing their business, he notes.

But it is not true that sustainability implementation is only applicable to large organisations with strong financial resources. Instead, Mr Grover says, SMEs can always try to aim for "low hanging fruit".

For example, SMEs can start to monitor resource usage through a desktop exercise to understand the baseline, he explains. They can then analyse the findings and identify gaps for improvement.

NUS Business School's Associate Prof Loh concurs that all companies - big and small - can gain from being serious about sustainability. For companies new to sustainability, he suggests taking a look at some existing standards such as the Global Reporting Initiative and sieving out relevant parts.

For SMEs overwhelmed with business demands, he proposes being very focused and measured in their approach, by rolling out initiatives that are more related to the business.

"The journey can be progressive as not all aspects need to be taken care of all at once. Start small, start well, and in no time, the company will be on the journey in the right direction," Associate Prof Loh advises.

To sit and do nothing is also not an option for SMEs as they expand. As SMEs grow, the impact of ignoring sustainability-related risks may be amplified as well, he points out.

Energy savings for a small assembly area may seem insignificant, but when organisations grow their footprint, there needs to be performance targets established to monitor the energy usage, says Mr Grover.

Decision makers in SMEs need to realise that sustainable risks could have a material impact to business activities to ensure that business activities are not adversely affected. "If SMEs do not factor such sustainability risks, they may end up having higher cost of goods in their products sold," he warns.


One firm that is taking on sustainability is Commonwealth Capital, a Singapore-based investment company with a portfolio of more than 10 food and beverage (F&B) consumer brands such as PastaMania, Swissbake, Udders Ice Cream and The Soup Spoon.

Most recently, it joined an initiative as a new member of the Southeast Asia Alliance for Sustainable Palm Oil (Saspo) to source for sustainable palm oil for all subsidiaries.

Andrew Kwan, group managing director of Commonwealth Capital, says: "We have started this journey through engagement with our suppliers to get a broader understanding of our palm oil footprint." The group's long- term goal is to convert to 100 per cent sustainable palm oil by end 2025, he adds.

Another key initiative is from local fish farm Barramundi Asia, in which Commonwealth Capital owns a majority stake. It rears barramundi fish that is eventually packed and sold under Commonwealth Capital's K├╝hlbarra label.

Mr Kwan says that the farm was recently awarded a third-party aquaculture certification programme known as the Best Aquaculture Practice award, which is believed to be a first in Singapore. This is a testament of Barramundi Asia's world-class practices in sustainable farming, he adds.

He points out that business owners often believe that adopting sustainable practices are costly and may result in lower profits - a conclusion that is not necessarily true.

"It is important to also recognise the potential benefits which arise, like building brand equity and recognition as a trusted and responsible company," he says.

He cites a 2018 Saspo study which found that there is an increased awareness and demand for ethical brands in the region. According to findings, some 56 per cent of Singapore's population looks for ethical brands in their purchase decisions. Thus, he believes that companies pursuing sustainable practices "will not be short changed".

Another local SME that takes sustainability seriously is furniture retailer Commune. Its CEO Joshua Koh says: "Sometimes, our consumers don't realise that the finishes and furniture used in their homes are all major contributing factors to healthy indoor air quality, comfort and the durability."

As a result, Commune uses "costlier but higher quality raw materials" in its products which reduce the level of formaldehyde to an insignificant amount. This not only keeps its customers safe, but also the craftsmen who work on them, says Mr Koh.

Sustainability is part of each step of the business - from sourcing, production, business practices and even in the communities that Commune operates in.

Mr Koh adds that the business also contributes towards social causes that elevate quality of life through furniture and design, as furniture has "such a personal impact on the way people live". It is not just protecting the environment, but about being conscious of the long-term growth and cultivation of a local community, he says.

For example, the business carries lifestyle products by The Art Faculty by Pathlight, an autism-focused school, in its flagship store at Millenia Walk and Paragon store to encourage customers to make meaningful purchases. All proceeds from the sale of these items are donated to the Autism Resource Centre.

The business also works with the North-East Community Development Council on Project Refresh, which aims to improve the living environment of the less fortunate through a series of refurbishment works and furniture upgrades.

Mr Koh says that Commune supported the initiative by donating furniture and sending a team to help out with the spring cleaning and placement of new furniture.

"What attracted us to the various projects was that it served as a good opportunity to rally our employees together in terms of spirit, and contribute their time and effort to a bigger social cause that could benefit residents in terms of meeting their basic needs," he adds.


With the rapid advancement of technology, the face of business sustainability is also changing.

NewEra, a Singapore startup focusing on accelerating renewable energy adoption in Southeast Asia, uses block-chain technology to achieve its goals. It is building a block-chain enabled platform to enable a decentralised system to create and make carbon credit accessible to the masses.

Andy Tan, co-founder of NewEra Energy, says: "We embarked on this journey because we realise many innovative minds today are overly focused on creating the next big thing that is targeted at profit and commercial viability, and there is very little innovative progression on the sustainable and green front."

He notes that there is a lack of an immediate incentive system for individuals and small businesses to go green. While the carbon credit market has seen a good amount of success in encouraging firms to go carbon neutral, this is beyond the reach of individuals and small businesses currently, he says.

NewEra's platform allows individuals and small businesses to participate, and in the process, be incentivised to continue more sustainable practices.

"Our mantra is very simple - be sustainable, earn rewards. It is the most practical way of promoting sustainability among the masses as there are tangible rewards in doing so," says Mr Tan.

From his experience, he observes that SMEs see environmental and sustainability issues as a "potential risk and burden". But he believes that sustainability is about innovating and executing ideas that meet the needs of the present, without compromising on the needs of future generations.

And increasingly, more consumers are demanding businesses to be sustainable, especially the Millennial generation. "When we speak to SMEs, we recommend that they get involved in sustainability by focusing on how they can immediately reduce their energy consumption and wastage in terms of behavioural change of their employees without the need for upfront, expensive investments," he says.

Mr Tan observes that from cost savings to improving creativity and innovation, and to improving the branding and image of the business, businesses today have a lot more to benefit from promoting sustainability as compared to the past.

He says: "Being sustainable makes sense for SMEs in general as it means innovating to make use of lesser resources to create a bigger impact. It trains the management and employees to think out of the box and be more efficient in what they do."

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