The Business Times
THE BROAD VIEW
·
SUBSCRIBERS

To boldly go: redefining jobs and expertise in the AI era

The technology is clarifying what matters most about human work

Summarise
google-preferred-sourceAdd BT as a preferred source
阅读简体中文版 (beta)
    • As AI automates routine cognitive work, the work that remains is decisively human: that of making judgment calls and having the emotional intelligence to handle difficult clients, for example.
    • As AI automates routine cognitive work, the work that remains is decisively human: that of making judgment calls and having the emotional intelligence to handle difficult clients, for example. PHOTO: BT FILE

    Taimur Baig and Leslie Teo

    Published Sat, Feb 28, 2026 · 07:00 AM

    WE FIND it unproductive to be pulled between utopian visions of artificial intelligence (AI)-driven efficiency and dystopian fears of mass unemployment.

    What we observe is more interesting: AI is revealing what was always most valuable about human work – and it isn’t what most of us were trained to sell.

    AI can now draft reports, write code and analyse data – the bedrock of modern jobs. If your value comes from recalling and synthesising information, that value is falling fast.

    Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.

    Artificial IntelligenceJobs and skillsSingapore economyAutomation

    Share with us your feedback on BT's products and services

    Feedback
    Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
    Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
    View More