To build or not to build: Do e-commerce players need third-party logistics providers?

DOES it matter how your parcels arrive at your doorstep? Most shoppers would say no – but for e-commerce players, arriving at the right answer to this question can mean the difference between success and failure.

With total revenue set to surpass S$280 billion by 2025, the South-east Asian e-commerce sector remains a bright spot in terms of resilience and growth amid the backdrop of global economic volatility.

The potential for growth is even more evident during high-volume sales periods. Case in point – Singles’ Day 2023, when online retail transactions across the South-east Asian countries surged by 140 per cent, with Singapore recording an impressive 176 per cent jump in transaction volume.