Aviation sector needs to give up the blame game
To avoid future disruption, the industry and passengers will have to pay the true cost of flying
THE next flight I book might just be on Icelandair. The airline last week sent 2 baggage handlers on every flight to Amsterdam to help out with a severe shortage of ground staff at Schiphol airport. It is considering extending the practice to other routes.
In Europe’s summer of travel chaos, when thousands of flights have been cancelled for lack of baggage handlers, cleaners and security staff, kudos to Icelandair for being imaginative about how to smooth customers’ journeys.
Right now, many other airlines, airports and ground services companies seem more interested in blaming each other for the breakdown in Europe’s aviation network than in coming up with solutions.
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