Businesses are just scratching the surface of automation in Singapore

THE Budget 2022 announcements and the latest annual review unveiled by Enterprise Singapore have made it clear that building digital capabilities and driving innovations will continue to be key priorities in Singapore. In particular, the need to improve productivity and upgrading of capabilities through technologies such as automation, the cloud and analytics have been top-of-mind among many business leaders here.

Indeed, Gartner lists among its top strategic technology trends for 2022, business imperatives such as the deployment of autonomic systems and hyperautomation; we foresee that more organisations in Singapore will jump on the automation bandwagon this year. After all, automation can enable your staff to work faster and better, and to dedicate more of their time on creative and value-adding work.

Yet, despite its increased popularity, most businesses in Singapore do not fully understand automation, and have been missing out on the full value of this powerful tool.