SUBSCRIBERS

Differences in senior ranks affect managers

The presence of strong fault lines in the top echelons of companies is a bigger factor than the often-cited role of job satisfaction in middle manager retention.

Published Thu, Jan 18, 2018 · 09:50 PM

    IN almost all but the smallest businesses, middle managers play a crucial - yet often under appreciated - role in shaping a firm's performance. Middle managers are the essential link for turning strategy into action; they drive process improvement by synthesising information and channelling initiatives upwards; and they help effective implementation by aligning goals and efforts between different levels of the organisation.

    On the flip side, losing effective middle managers can hamper a firm's efficiency, shrink the talent pool for potential future top managers of the business, and risks haemorrhaging industrial know-how to rival firms.

    Given their importance, most senior business leaders understand that retaining great middle management talent is a key part of sustaining their firm's competitive advantage.

    Copyright SPH Media. All rights reserved.