Flexibility, adaptability are key in the age of mass digitalisation

THE year 2020 marked a significant, lasting transformation that redefined how we do everything from administering healthcare and providing education, to conducting e-trades.

These changes were enabled by digitalisation and the increasingly significant role that data plays across countries and industries - and Singapore was no exception. The country's innovative use of technology for managing the spread of Covid-19 was also recognised by Gartner, and its TraceTogether app was awarded the 2020 Government Eye on Innovation award.

While 2020 is behind us, the "digitalisation of everything" will continue to shape the business and technology landscape, playing out in four core ways over the next 12 months.