Future-proofing hotels
Hotels are back on their feet again after a 2-year lull, but how can they future-proof themselves against present and future threats including labour shortages, supply chain disruptions, climate change and even new pandemics?
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THERE’S been a flurry of news lately pointing to potentially better days ahead for hotels in Singapore. Allowing non-fully vaccinated travellers entering the city-state to skip quarantine, reopening Changi Airport’s Terminal 4 after 2 years of hibernation, and starting work on a fifth air terminal that will not only be one of the largest of its kind in the world but also one that’s pandemic-proof, are among the things that ought to keep hotels busy for some time to come.
Hotels are already back on their feet with visitor arrivals to Singapore rising as borders reopen. Occupancies and room rates are at pre-Covid levels and the momentum is likely to be sustained as the country expects to receive 4 million to 6 million visitors in 2022.
Still, the heart-wrenching experience of the last 2 years and longer-term issues such as climate change should serve to remind hotels that they need to better align themselves with the times and even change how certain things are done in order to raise their game.
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