Readers hated my take on bank phishing scams, but here’s what they are missing
Concern about moral hazard in making banks responsible for phishing scam losses might be misplaced
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THIS column received a lot of negative feedback after it said on Jul 11 that Singapore banks ought to bear the losses from phishing scams.
The notion that depositors should get their money back after giving away their bank credentials to unknown persons did not sit well with many readers.
It was pointed out to me that the scammers had not hacked into the computer systems of any bank. It was the depositors who had let them in.
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