Tackling unproductive productivity solutions
Firms need to avoid piece-meal approach and instead have a holistic view of the whole workflow process, or a clear understanding of where true bottlenecks lie.
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OVER the past few years, Singapore has focused on raising productivity to achieve quality economic growth. Several government financial assistance programmes have emerged to support companies on initiatives such as automation, workflow process improvements and manpower training.
Yet despite well-intended investments in new productivity systems, not all companies seem to be reaping the fruits of their efforts. Some companies even experienced a dip in operational efficiency after implementing productivity solutions.
Our research suggests that one of the key reasons is that many companies tend to have a piece-meal approach towards productivity. They focus on selected parts of their operations instead of having a holistic view of the whole workflow process, or a clear understanding of where the true bottlenecks lie.
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