Today’s leaders need to focus on defining problems, not solving them

PROBLEM-SOLVING skills are often rated as one of the most important skills that employers seek in recruitment and talent development. How has this changed in an artificial intelligence (AI)-enabled world?

Generative AI does not render problem-solving obsolete. Instead, it shifts the emphasis to the importance of human intelligence in solving problems, moving the focus from producing answers to framing the right questions.

Where we previously spent much of our effort gathering, analysing and understanding data before suggesting solutions, the focus now shifts to sensing, framing and defining problems, and assessing and judging solutions.