It's not enough to implement technology across business operations. Digital leaders must balance innovation with data and tech, and get their workers future-ready.
Digital leaders must identify future digital leaders in the organisation. They are likely young and tech-savvy, but must also be humanists who blend creativity, empathy and ethics into their business models.
FILE PHOTO: REUTERS
DESPITE jumping fast on board the digital train to keep up with the new-world dynamics, most businesses today find themselves in a quandary as they pause, look back and realise they haven't really gained much out of their digital transformation journey thus far.
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