Flexibility, adaptability are key in the age of mass digitalisation

THE year 2020 marked a significant, lasting transformation that redefined how we do everything from administering healthcare and providing education, to conducting e-trades.

These changes were enabled by digitalisation and the increasingly significant role that data plays across countries and industries - and Singapore was no exception. The country's innovative use of technology for managing the spread of Covid-19 was also recognised by Gartner, and its TraceTogether app was awarded the 2020 Government Eye on Innovation award.

While 2…

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