Good governance is an imperative among charities as well

WHETHER in a business or a personal partnership, bonds are built on trust. It can take years to earn and only a matter of seconds to lose. Increasingly, trust has become even more important in a world where there is a rising use of the Internet, data and analytics.

In an increasingly digitalised world, people are often second-guessing the content they consume online, and are frequently sceptical of the words and actions of organisations, people and the media. Just consider the rise of "fake news".

This same issue of trust directly impacts charitable organisations or charities as well, which can be a grave problem if not addressed and rectified quickly. …