How Covid-19 is inspiring the hospitality sector to raise the bar
The pandemic is providing the service industry with an opportunity to return to its roots - customer service, product quality, and good team management.
THE world certainly feels odd right now. Everyone's plans are no longer existent, from weddings to staycations to overseas holidays. Even though we can go get our haircuts and slowly return to our work lives, staying home still seems like the safest option. Our dependency on technology seems to be the only tool that keeps us all connected, to the point where we wonder if technology will take over the world to keep viruses at bay.
It makes leaders wonder: how will their business emerge from this uncertainty?
When I think back to my previous experiences - from leading teams out of 9/11 in New York and the severe acute respiratory syn…
A NEWSLETTER FOR YOU
SGSME
Get updates on Singapore's SME community, along with profiles, news and tips.
KEYWORDS IN THIS ARTICLE
BT is now on Telegram!
For daily updates on weekdays and specially selected content for the weekend. Subscribe to t.me/BizTimes
Columns
An overstimulated US economy is asking for trouble
Too many property agents? Cap commissions on home sales
Time to study broadening of private market access
China’s better economic growth hides reasons to worry
In AI-copyright battle, an existential crisis emerges
Europe shows diversifying from China’s economy is hard to do