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It's time to come up with new answers to old questions

In order to boost their competitive advantages, businesses need to adapt to changing realities.

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A digital strategy is good for all times, not just now. There should be no need for any retail customer to visit bank premises, for example - this is good for both the service provider and the customer.

BUSINESSES have all woken up to a new reality. The lockdowns, social distancing and loss of critical manpower due to illnesses or on public duty have meant that for long periods of time, the brick and mortar business has had to switch to online and virtual modes. Coping with these challenges is...

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