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The future of intelligent automation: making businesses more agile

A blended model of automation involving robots, analytics and humans can provide optimal outcomes.

It must be remembered that the real prize of process automation is in the explosion of rich process-level data. Analytics can help make meaning of this data and extract insights from it, which in turn can help organisations improve performance and innovate for the needs of tomorrow.

WE are entering a new era of human-machine interface for repetitive and rote processes. More than ever, software tools are emerging as the "robots" for knowledge work and driving real impact. These enterprise robots may not resemble the automatons from your favourite sci-fi movie. However, a...

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