BT Future of Finance: Delivering on customer demands (Ep 5)
Synopsis: The Business Times Future of Finance showcases content from leading industry players in the financial services sector about the transformational journey of finance into the digital era.
What are some of the challenges the wealth management space is facing and what is the future of banking in 2023 and beyond?
For more insights, we speak to Brendan Carney, CEO, Citibank Singapore.
This episode of Future of Finance podcast is presented by Citibank Singapore.
Highlights:
01:09 Banking sector’s digital transformation
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03:20 Sweet spot between speed and personalisation
07:17 Factors affecting digital transformation
10:49 Ensuring growth readiness
13:14 The seamless customer experience
15:09 The future of wealth management
More about:
Produced by: Howie Lim (howielim@sph.com.sg), Claressa Monteiro & Lee Kim Siang
Edited by: Howie Lim & Claressa Monteiro
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