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BT Future of Finance: How tech will change the future of financial services (Ep 1)

    • Supporting consumer aspirations is what UOB’s aim. Jacquelyn Tan, head of group personal finances tells us how.
    • Supporting consumer aspirations is what UOB’s aim. Jacquelyn Tan, head of group personal finances tells us how. PHOTO: UOB
    Published Mon, Sep 18, 2023 · 05:00 AM

    Singaporeans are worried about their finances during these volatile times but there is help at hand as UOB digitalises and deploys A.I. in thoughtful and targeted ways. It’s the Future of Finance and Jacquelyn Tan, head of group personal finances at UOB tells us how they’re doing it.

    Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.

    Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices. Produced by The Business Times, SPH Media.

    This episode of Future of Finance podcast is presented by UOB.

    Highlights:

    01:08 Takeaways from consumer sentiment study

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    03:56 UOB tackles Singaporeans top financial worries

    06:34 UOB’s very welcomed digital innovations

    09:55 UOB successfully deploys AI

    14:25 Safeguards protect digital payments

    17:49 Balance between digitalisation and the human touch

    More about:

    UOB

    UOB: Macro Outlook

    UOB: Corporate & Institutional Banking

    Written by: Claressa Monteiro (claremb@sph.com.sg)

    Hosted by: Howie Lim

    With Jacquelyn Tan, head of group personal financial services, UOB

    Edited by: Howie Lim & Claressa Monteiro

    Recording engineer: Joann Chai Pei Chieh

    Produced by: BT Podcasts, The Business Times, SPH Media

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