BT Tech In Finance: Tech enabling digital inclusivity (Ep 2)
Add BT as a preferred source
Howie Lim
DeeperDive is a beta AI feature. Refer to full articles for the facts.
AS MANY financial entities adopt a digital first approach, digital inclusivity becomes more of a concern. What can be done to assist those who face challenges adapting?
Serene Koh, head of group digital business and transformation, global consumer financial services, OCBC shares their strategies with Howie Lim.
Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.
Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices. Produced by The Business Times, SPH Media.
This episode of Tech in Finance podcast is presented by OCBC.
Highlights:
Navigate Asia in
a new global order
Get the insights delivered to your inbox.
00:58 How inclusive true digitalisation is
02:13 Digital first is not digital only
04:05 Digitally assisting when needed
06:20 Assisting less digitally savvy employees
09:29 Changing mindsets
11:16 Closing gaps in the transformation journey
More about:
OCBC Personal Banking Accounts
OCBC Digital Silvers Programme
Written and hosted by Howie Lim (howielim@sph.com.sg)
With Serene Koh, head of group digital business and transformation, global consumer financial services, OCBC
Edited by: Howie Lim & Claressa Monteiro
Produced by: Howie Lim
Engineered by: Joann Chai Pei Chieh
Executive producer: Claressa Monteiro
A podcast by BT Podcasts, The Business Times, SPH Media
---
Follow Tech In Finance podcasts:
Channel: bt.sg/btbrpod
Apple Podcasts: bt.sg/bpap
Spotify: bt.sg/bpsp
Google Podcasts: bt.sg/bpgo
Website: bt.sg/brpod
Feedback to: btpodcasts@sph.com.sg
Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice.
---
Discover more BT podcast series:
BT Money Hacks: bt.sg/btmoneyhacks
BT Mark To Market: bt.sg/btmark2mkt
PropertyBT: bt.sg/btpropertybt
WealthBT: bt.sg/btwealthbt
BT Market Focus: bt.sg/btmktfocus
BT Podcasts: bt.sg/pcOM
BT Lens On: bt.sg/btlenson
Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.
Copyright SPH Media. All rights reserved.
TRENDING NOW
Vietnam formalises new state leadership, redefining ‘four pillars’ power balance
‘Largest Singapore commercial S-Reit proxy’: analysts say buy CICT shares after Paragon acquisition
From 1MDB to ‘corporate mafia’: Is Malaysia facing a new governance test?
Why where you park your joint venture matters: Lessons from a US$689 million shareholder dispute
