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Hired: Job redesign has made logistics safe and fun (Ep 3)

    • CWT staff embrace job redesign and wish it could have happened 20 years ago, according to CEO Ricky Loo.
    • CWT staff embrace job redesign and wish it could have happened 20 years ago, according to CEO Ricky Loo. PHOTO: CWT
    Published Tue, Dec 5, 2023 · 05:00 AM

    The unsung heroes of the pandemic were undoubtedly the logistics sector. And industry transformation and job redesign help propel it further, allowing them to tirelessly continue their essential work. Howie Lim speaks to Ricky Loo, CEO of CWT Integrated to find out how job redesign has helped some positions become as fun as playing computer games!

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    Highlights:

    01:17 The long journey of transformation

    03:16 Successful job redesign in logistics

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    04:43 Mentorship key to employee buy-in

    06:35 Staff embracing job redesign

    08:04 How job redesign has helped the industry

    08:52 The continuing evolution of logistics

    More about:

    Workforce Singapore (WSG)

    Job Redesign initiatives for different sectors

    Support for Job Redesign under Productivity Solutions Grant (PSG-JR)

    Written, hosted and produced by: Howie Lim (howielim@sph.com.sg)

    With Ricky Loo, CEO of CWT Integrated

    Edited by: Claressa Monteiro

    Engineered by: Joann Chai Pei Chieh

    Executive producer: Claressa Monteiro

    A podcast by BT Podcasts, The Business Times, SPH Media

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