CapitaLand beats retail blues by working hand in glove with tenants
Loyalty programmes, mall revamps and giving retailers a leg up to innovate help drive shopper traffic, sales
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Kalpana Rashiwala
Singapore
CAPITALAND Group, a major retail landlord in Singapore, has been weathering the tough retail environment by working more closely with its tenants.
In a recent interview with The Business Times, Jason Leow, president of Singapore and international at CapitaLand Group, said: "Retail for us is about being differentiated from the rest. We look at a few indicators to see if the retailers are doing well. Our shopper traffic number has been creeping up, which means people are still going to the shopping malls. Second, we look at whether the retailers are actually generating sales.
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