Singapore condo managing bodies under strain as disputes, 'abuse' on the rise

CONDOMINIUM management corporations and managing agents (MAs) are grappling with heavier workloads, higher costs, more frequent disputes, and "cabin fever" among residents, as more individuals stay home due to the pandemic, and amid manpower shortages.

Management bodies told The Business Times (BT) they have seen a rise in complaints and "abusive" behaviour from residents lashing out at workers and neighbours, especially when it came to safe-management measures (SMMs) and renovations.

The reduced headcount also made it challenging to keep up with residents' needs, said a spokesperson for the Association of Property and Facility Managers' (APFM). The Association of Strata Managers (ASM) described the situation as "stressful" for MAs.