What's next for Singapore's e-commerce landscape

THE issue of foreign worker quotas was hotly debated at the recent Budget debate in parliament, casting the spotlight once again on Singapore's services and retail industry.

What's noteworthy is that the caps on foreign workers will not be limited to F&B and the services sector. The transportation, storage and logistics sector, which is the engine that propels e-commerce, will not be exempted as well.

For retailers, e-commerce players and logistics firms, in fact, the whole supply chain management, it is a delicate balance to automate to improve productivity while managing costs.