Hotels impose fees, restrictions that drive new sources of revenue

New York

THE deal on the website of Hilton Hotels & Resorts seemed like a good one to Jeffrey Buszkiewicz: A 72-hour online sale after Thanksgiving showed a US$129 room at a Hilton Garden Inn in Manhattan for Christmas night. Two subsequent nights cost more.

But there was a hitch. After he talked about it with his wife and was ready to book, the rate had increased by US$40 a night when he logged on again the next day.