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Some businesses unable to access e-services, process transactions on Acra’s new Bizfile portal

Affected firms have up to Dec 27 to submit statutory filings due between Dec 9 and 20; no late lodgement penalties will be imposed, says Acra

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Paige Lim

Paige Lim

Published Tue, Dec 24, 2024 · 02:43 PM
    • These issues come in the wake of public uproar over Acra’s new Bizfile people search function, introduced alongside its Bizfile portal on Dec 9.
    • These issues come in the wake of public uproar over Acra’s new Bizfile people search function, introduced alongside its Bizfile portal on Dec 9. PHOTO: BT FILE

    SOME business owners are facing difficulties accessing e-services and processing transactions on the Accounting and Corporate Regulatory Authority’s (Acra) new online Bizfile portal, following the website’s launch on Dec 9.

    The issues include being unable to make annual filings; register a company; retrieve business data; update shareholder or company information; as well as withdraw and appoint position holders, several frustrated corporate service providers told The Business Times.

    Some also reported e-services being temporarily unavailable on Acra’s portal as at Tuesday (Dec 24).

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