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MaNaDr’s low prices could have encouraged too-brief teleconsultations: doctors

Smaller medical fees mean reduced takings for doctors, which may have caused them to prioritise volume over clinical standards

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Renald Yeo

Renald Yeo

Published Mon, Nov 4, 2024 · 07:50 PM
    • MaNaDr’s consultations were priced from S$8.20, lower than the typical S$20 to S$25 charged at physical clinics.
    • MaNaDr’s consultations were priced from S$8.20, lower than the typical S$20 to S$25 charged at physical clinics. PHOTO: BT FILE

    THE extremely brief consultations provided by MaNaDr Clinic – which is set to get its licence revoked – might have been incentivised by the telehealth platform’s low-price business model, said doctors.

    Low prices would have meant low fees for doctors on the platform, possibly pushing them to prioritise volume over quality, physicians told The Business Times.

    On Oct 24, the Ministry of Health (MOH) said that it would revoke MaNaDr’s licence, citing the clinic’s inability to deliver outpatient services in a clinically and ethically appropriate manner.

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    TelemedicineMedical careMinistry of Health

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