2020s: Decade when HR gets more strategic

Singapore

JUST a decade ago, IT departments were mostly still seen as a back-end function. Today, as technology has infused almost every business domain, the CTO wields enormous influence on productivity, and strategy.

In many organisations today, HR is still the butt of complaints and the source of frustrations and if HR has a seat at the board table, it's usually to be a punching bag.