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Adaptation is key for Singapore brands entering the US

Benjamin Cher
Published Fri, Apr 21, 2023 · 05:50 AM
    • Hainan Jones has had to adapt and improvise to get the taste of its chicken rice in New York as close as possible to the original from Singapore.
    • Clarence Hoe of EnterpriseSG, believes that Singapore companies can pull their weight in the US market despite the tough competition there.
    • Hainan Jones has had to adapt and improvise to get the taste of its chicken rice in New York as close as possible to the original from Singapore. PHOTO: BENJAMIN CHER, BT
    • Clarence Hoe of EnterpriseSG, believes that Singapore companies can pull their weight in the US market despite the tough competition there. PHOTO: ENTERPRISE SINGAPORE

    SINGAPORE brands are making inroads into the American consumer market, but supply-chain issues and the need to adapt to local tastes are significant hurdles that take improvisation and determination to overcome.

    Take Irvins, for example. In July 2022, when the salted-egg chips brand decided to supply mainstream grocery chains in the United States, it secured Albertsons as a customer. But it struggled with getting its products to the grocery chain’s more than 1,400 stores.

    Alex Uoo, senior vice-president for North America at Irvins, said: “That was a major issue. We were supposed to receive six to seven containers in the US in January, but we couldn’t supply that amount of salted-egg salmon skins in time, and Albertsons was really upset with us.”

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