Amid manpower crunch, SMEs should invest in upskilling to thrive: business leaders

WITH manpower woes ranking high among the concerns of many small and medium-sized enterprises (SMEs) in Singapore, upskilling efforts are key to bridging the gap, said business leaders.

This is especially true as technology continues to revolutionise the way businesses are run and customers are served, disrupting the status quo, said Koren Wines, managing director of Asia at Xero.

The Covid-19 pandemic “saw SMEs accelerate their digital journey and implement new solutions to adjust to changing commercial conditions”, she noted.