Born during crisis, Times Software sees opportunity in adversity
MD Charles Liaw says 'people are not willing to spend during tough times, but if your product can improve productivity, is user-friendly and reasonably priced, they will still be willing to make the investment'.
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TRADITIONAL HR processes that use outdated technology such as punch cards and local drives can be time-consuming and tedious. Citing a personal example, Charles Liaw, 59, once had to travel all the way from his home in Tampines to Tuas during a weekend just to update the payroll data of one employee.
Inspired to make the process easier and businesses more efficient, Mr Liaw established Times Software, a digital payroll and HR solution provider in 1998.
This decision was not without risks. The company was established in the midst of the Asian financial crisis and firms were less liberal with operational expenditures. However, as managing director, Mr Liaw remained optimistic and firmly believed in the opportunity he saw in the crisis.
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