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Bringing automation to clinics

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Renald Yeo

Renald Yeo

Published Wed, May 17, 2023 · 10:29 AM
    • The Plato Medical team. From left: Vishesh Mittal, co-founder; Remi Kanji, co-founder; Gurpreet Kaur, customer success representative; Nazreen Nasser, senior customer success representative; and Geraldine Yeo, senior customer success representative.
    • The Plato Medical team. From left: Vishesh Mittal, co-founder; Remi Kanji, co-founder; Gurpreet Kaur, customer success representative; Nazreen Nasser, senior customer success representative; and Geraldine Yeo, senior customer success representative. PHOTO: YEN MENG JIIN, BT

    WITH digital appointments and registration, some general practitioner (GP) clinics in Singapore no longer need receptionists, said local software vendor Plato Medical.

    “We are the only software where you can run a fully automated front desk, so we have some clinics where doctors don’t run with front-desk staff anymore,” noted co-founder Remi Kanji.

    The company’s clinic management system (CMS), Plato, allows the automation of front-desk processes such as appointment scheduling, patient registration and billing.

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