Challenges SMEs face in their digital transformation journey
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IN 2018, digitalisation became a popular buzzword in Singapore. Adopting e-payment systems, going paperless and using digital software to improve productivity in the workplace and increase revenues are all examples of going digital in Singapore. There was a growing consensus that companies and SMEs in Singapore needed to embrace digitalisation in light of the new Industry 4.0 paradigm.
Industry 4.0 involves the use of communication and digital technologies to automate processes and improve productivity within the workplace. However, in the process of promoting "SMEs Go Digital", too much emphasis may have been placed on the technological aspects and not much attention has been placed on the SMEs' ability and desire to transform digitally.
Helping SMEs digitally transform
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