As department stores go on life support, can experiential shopping, sharpened curation save them from flatlining?
At least five department store chains in Singapore have downsized in recent years, and two have exited the scene since 2016
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[SINGAPORE] Once coveted as anchor tenants by malls, department stores are threatened by the rise of e-commerce and shifting consumer preferences.
The impending closure of Isetan’s Tampines Mall outlet, announced in May, is the latest in a series of shutterings since Covid-19.
To stay competitive, department stores should consider smaller stores with tighter product curation, as well as in-store experiences, observers told The Business Times.
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