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Fashion retailer Love, Bonito faces more than 200 complaints over delayed orders, cites labour shortage

Paige Lim
Published Wed, Jun 21, 2023 · 03:27 PM
    • Love, Bonito's store at VivoCity. The brand has faced complaints over delayed orders from its recent mid-year sale.
    • Love, Bonito's store at VivoCity. The brand has faced complaints over delayed orders from its recent mid-year sale. PHOTO: BT FILE

    HOME-GROWN fashion retailer Love, Bonito has received more than 200 complaints over delayed orders from its recent mid-year sale held from May 29 to Jun 12.

    In response to queries from The Business Times (BT), a Love, Bonito spokesperson said its warehouse in Singapore experienced a 400 per cent surge in orders – though no specific figures were provided – during its mid-year sale, compared with usual volumes.

    “While efforts were made to forecast for the surge, the actual volume exceeded our estimations too,” the spokesperson said.

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