Maintaining human connections through technology during tough times

IT'S no surprise that the Covid-19 outbreak has completely changed how SMEs in Singapore are operating.

Work-from-home arrangements have been implemented by a significant proportion of businesses; business continuity planning (BCP), which was low on the list of priorities for many SME owners due to the strong level of political and economic stability that Singapore has always enjoyed, has now become the default mode of operations for a number of businesses here.

Enterprise Singapore released a BCP guide - one of the initiatives by the Singapore government to help local businesses deal with the Covid-19 outbreak - to help organisations minimise operational disruptions; among its key recommendations, it encourages businesses to develop "flexible work arrangements for the high-risk employees, as well as employees who need to stay at home due to other reasons relating to the novel coronavirus (nCoV)".