Tech helps boost SME productivity
Over the years, iSPRINT has supported over 8,000 SMEs in their tech journeys. One of them is Old Street Bak Kut Teh, which deployed an e-menu system to improve productivity and help its business grow
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WITH its mosaic flooring, rustic beams and dark wooden wall panels, the ambience at Old Street Bak Kut Teh restaurant in Westgate is distinctly 1960s. The iPads on their tables, however, are every bit a 2010 innovation.
Old Street Bak Kut Teh serves tender, juicy pork ribs prepared in the traditional herbal broth as well as other succulent variations. Since opening its first outlet in Upper Paya Lebar Road in 2010, it has expanded to three more outlets in Westgate, Funan Digitalife Mall, Kallang Wave Mall, with a fifth slated to open at Sun Plaza in December.
Technology has been a steady companion as the chain grew, boosting service turnaround time and streamlining operations for optimal efficiency across all its outlets.
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